Warranty and Returns
Most of the products at uflare.com are guaranteed with one-year warranty.
* The above warranty is not suitable for customized products. Customized products are not acceptable for returns or exchanges except for defective quality.
We're bummed if you are not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
- Please contact UFLARE first, indicating the item(s) you would like to return and the reason.
- After receiving return instructions from us, please package up the item(s) to be returned with the original package.
- Ship your package out at your local post office.
- Most returns are processed within 3 business days after we receive your package. And the refund will return to the source of your payment.
- You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.
- The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, and accessories (except scarves, bags).
- Returned items must be in their unused condition with the original package. We do not accept a returned item that has been used, worn, damaged, washed, or altered in any way.
- Items with non-returnable marks and free gifts cannot be returned.
- We do not accept returned items that have been sent back without proper returns requests.
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
- Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-UFLARE products .
Note: The original shipping fee and Shipping Guarantee are non-refundable.
Please contact us if you wish to return any items to the nearest return address. You will receive a response as soon as possible.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.